If, for some reason you need to cancel or postpone the appointment, please give at least 24 hours notice, otherwise you will be charged a cancellation fee to cover the cost of the session, this will be the full session fee.
As you can understand it is nearly impossible for a therapist to book a new client at very short notice, and if several clients cancel in one day then the therapist loses a large amount of their income. Imagine a salaried employee arriving at work and being told they will only be receiving half their salary that day! If you consider the situation in these terms, and also realise that a therapist must pay substantial clinic room rental fees, then you can understand why we must charge a cancellation fee for missed appointments.
Karen Riley Hypnotherapy reserves the right to break confidentiality , in only that the service was used, in the event of non-payment by the client. This is to allow the recovery of fee’s via a 3rd party agency or a court of law.
As part of providing a psychological service to you, your therapist will need to collect and record personal information that is relevant to your current situation. Collection of personal information is a necessary part of assessment and therapy.
The Purpose of Collecting and Retaining Information
Information is gathered as part of the assessment, diagnosis and treatment of a client'sCondition or issue, it is seen only by the therapist. The information is retained in order to document what happens during sessions, and enables the therapist to provide a relevant and informed psychological service to you.
With the exception of certain specific exceptions described below, you have the absolute right to confidentiality of your information. You are assured that all personal information gathered by the therapist during the provision of the psychological service will remain confidential and secure.
However, it is important to know there are exceptions in which all therapists are mandated
(by law) to break confidentiality. This can occur when:
1. The information you have given to your therapist is subpoenaed (officially
requested) by a court of law.
2. Failure to disclose the information would place you or another person at serious risk of
3. Your prior approval has been obtained to
a) provide a written report to another professional or agency, eg. a GP or a
b) discuss the material with another person, eg. a parent or employer.
Karen Riley Hypnotherapy reserves the right to break confidentiality ,in only that the service was used, in the event of non-payment by the client. This is to allow the recovery of fee’s via a 3rd party agency or a court of law. The nature of your issue or treatment will not be disclosed in this instance.
Exchange of Client Information
There may be times where, as part of the assessment and therapy process, it may be helpful for your therapist to liaise with other people or agencies that are relevant to your therapy goals (eg., your GP, specialist, parent etc.). This would only be done with your written consent.